In terms of a hierarchy, in most businesses, the supervisor ranks below the manager.
Interestingly, a supervisory position is often considered the first “rung” of management experience that an employee may have. It represents an excellent position to both learn and grow as a professional. Moreover, it can lead to further promotions in the future.
It is common for the supervisor to have been an employee within the same department they supervise. This helps to ensure that the supervisor is familiar with the work being done, and qualified to oversee its operations. Moreover, it makes for a smoother transition, since everyone on the floor will already know the supervisor on a personal level.
Company policy and the standards of work expectations involved, will already be fluently understood by a supervisor that was promoted internally. This represents a huge advantage in terms of recruitment practices.
In general, the oversight of the supervisor extends to a team of individuals who are from the same department. Typically, these individuals will all be doing the same work together.
To excel, the supervisor must ensure that everyone stays focused on their tasks and performs at optimal levels. Moreover, a supervisor must assign additional work to outperformers, so that everyone remains continuously productive.
In general, a supervisor is to keep everyone pushing in the same direction. To this end, they must also work to keep morale high.